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The Challenge
The Tifco Group owns and operates the popular Crowne Plaza
group of hotels in Ireland and abroad. Due to ongoing and aggressive
expansion the group had outgrown their current Financial and Procurement
systems, and were looking for a flexible and scalable replacement
system. In addition the company required a system that could provide
real-time information which is vital to successfully managing a growing
business in this dynamic sector.
The Approach
After initial research into available solutions it was clear that
only a tier 1 solution would provide the flexibility and scalability
that Tifco required. However the normal implementation costs surrounding
a tier 1 solution appeared to put these out of the reach of Tifco,
until we demonstrated the Business Accelerators.
Oracle Business Accelerators were deployed to implement Financials,
Purchasing and iProcurement.
The Solution
Oracle Business Accelerators provided an on-line tool that was
used in a workshop environment to quickly configure the implementation
of E-Business for Crowne Plaza, using best-in-class business processes
for the hospitality sector.
The approach allowed Crowne Plaza to quickly assess the impact
of decisions that they were making, and by doing so in some cases
change a particular business process decision early in the implementation
lifecycle.
The Benefits
The use of Oracle Business Accelerators during the Crowne Plaza
implementation provided the following key benefits to Crowne
Plaza:
- An estimated 30% saving in implementation effort and associated
costs for the implementation of Oracle E-Business.
- Crowne Plaza were able to implement best of breed business
processes based on implementations in similar hospitality industry
verticals across the globe.
- Oracle Business Accelerators provided Crowne Plaza with out
of the box training material and test scripts which they would
have otherwise had to write using internal resources.
Client Testimonial
John O’Conner, Financial Director, Tifco Group: “Working
with System Dynamics and Oracle during the project has been extremely
successful. We quickly realised that the proposed Oracle solution
was greatly superior to other products on the market, with added
efficiencies and cost savings far outweighing the initial investment.
The calibre of the partnership offered by System Dynamics and Oracle
was a clear deciding factor for us in light of our expansion plans
and requirements for a future-proofed system”.
“In the present economic climate, managing costs have become very critical
to Tifco as it expands its portfolio of hotels. The solution provides us with
the drill down capability to analyse exactly what is being spent on every item
from food supplies to courtesy coaches provided for guests. We can now use
information in terms of volumes and costs of goods and services purchased to
ensure the best prices are negotiated with our various suppliers,” adds
Mr O’Connor.
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