White Papers

Welcome to System Dynamics White Papers section. This is an in-depth resource for business and technology topics and solutions. 

Practical Information Technology Governance

Creating an Environment for Business Driven Effective IT Management, Decision Making and Operations

IT Governance creates a framework where IT Management can be performed effectively and IT related decision making focuses on the effective and efficient running of IT operations and services.

Implementing IT Governance is good for both the organisation and for IT. It ensures that IT delivers value and that the value of IT is understood. Appropriate IT Governance can yield real business benefits. IT Governance imposes a standard that ensures IT is aligned to business strategy and objectives.

 Business Performance Measurement for Success

Effective, Realisable and Usable Business Performance Information to Increase Your Business Intelligence Quotient

Measuring business performance and presenting the resulting information for action is one aspect of achieving business success. This white Paper defines an approach for implementing a measurement framework to improve your Business Intelligence Quotient (BIQ).

Implementing business measurement can be hindered by practical issues such as the all too common gap between the theory of effective Business Performance Management and the measurement of information needed to enable this and the systems and processes to achieve it. Closing the information gap is often the first step in implementing business measurement.